View job here

Job Description

 

Ravago is a long-established, family-owned international company. With a workforce of 8,000 employees, the company operates in more than 55 countries worldwide through its manufacturing facilities and distribution network in the plastics, chemicals, and building industries. https://www.ravago.com

Among its business divisions, Ravago Building Solutions — which focuses on the construction sector https://ravagobuildingsolutions.com   is looking for a new colleague to join its international customer service team in the position of:

                                                                                              Customer Service Representative – German

 

 Your main tasks will include:

  • Managing and tracking orders from customers in Germany

  • Maintaining existing customer relationships, understanding their needs and providing high-quality service

  • Handling logistics coordination tasks and collaborating with freight carriers

  • Proactive cooperation with production planners and supply chain representatives

  • Supporting the sales team

  • Managing unexpected events and minimizing their impact

  • Participating in the optimization of internal processes

  •  

Required Profile

To be successful in this role, you should possess the following skills and qualifications:

  • Previous experience in a customer service role is an advantage 
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in Microsoft Office 
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Fluency in German
  • SAP knowlegde is an advantage
  • English knowledge is conversational 

Offer

At Ravago, we value our employees and offer a competitive benefits package, including:

  • Permanent appointment with a stable and reputable company
  • Full-time working hours with a hybrid remote option
  • Opportunities for career growth and development
  • Competative salary 
  • Comprehensive health insurance
  • Dynamic and diverse work environment